Frequently Asked Questions
Everything you need to know about shopping for your home at ShopBobbys.
How long will it take for my furniture to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are not eligible for return.
Do you offer assembly services for large items?
Yes, we offer professional assembly services at checkout for an additional fee. Our team will assemble your furniture and remove all packaging materials for you.
Are your textiles and rugs sustainably sourced?
ShopBobbys is committed to quality. Many of our collections feature OEKO-TEX certified fabrics and recycled materials to ensure safety and sustainability in your home.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home now and pay over time.